Photo Lab Technician, Jackson Heights

Photo Lab Technician
To carry out all functions necessary in providing exceptional customer service, processing customer orders, and promoting/suggesting products and services to customers. To carry out all duties delegated by the Photo Lab Supervisor and Store Management Team.

Required Qualifications

Must be at least16 years of age

Must have the ability to perform the following tasks:

Customer Service/Sales Building

Address all Photo Customers by name

Complete order envelopes for customers

Assist customers in deciding the product and/or service that best meets their needs

Prioritize all customer on-siteorders based on pick-up time

Suggest additional photo products and services to all Photo customers

Follow all customer off-site order policies and procedures

Assist customers with questions, problems, complaints

Develop relationships with customers to promote repeat business and build sales

Maintain customer confidentiality


Operate a cash register

Actively participate in the Photo Lab Training and Certification Program by certifying in all necessary modules and assisting in

training new Photo Lab employees within specified timeframes

Perform all functions necessary to openand close the Photo Lab

Develop, price and package photo orders

Prevent Photo waste prints from exceeding the established minimum standard

Maintain a professional appearance by following the dress code and wearing a lab coat and name tag at all times

Maintain a neat and organized Photo Lab andstorage area

Follow Federal and State laws and OSHA regulations

Follow all Company and Loss Prevention policies

Operate all equipment, kiosks and technologies associated with the Photo Lab

Troubleshoot machine issues and malfunctions

Perform regular equipment maintenance

Utilize all communication tools provided by the company

Lift 50 pounds to a height of 4 feet

Notify Photo Lab Supervisor and Store Management Team of issues as they arise

Complete all required paperwork in the Photo Lab per company guidelines

Perform all Front Store and Pharmacy activities assigned by the Photo Lab Supervisor and Store Management Team


Face and dust all areas surrounding the Photo Lab

Stock and rotate inventory to ensure product homes are full at all times

Regularly check secondary home locations and restock as necessary

Preferred Qualifications

Previous retail experience


High school diploma or equivalent preferred
Location: Jackson Heights
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Ad ID: 176420125  Photo Lab Technician, Jackson Heights
Ad ID: 176420125
Jackson Heights, USA
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