Customer Service Representative, Long Island City

Customer Service Representative

**MechoSystems** is the world’s leading designer, manufacturer, and marketer of manual, motorized and automated solar-shading systems. The company provides innovative solutions for the design challenges of sustainability and WindowManagement® to the Architectural, Interior Design, and Engineering Communities.  The headquarters of MechoSystems, which employs over 500 people worldwide, is located in Long Island City, N.Y., with manufacturing facilities in the U.S. and the U.K. (Phoenix, Az., Edison, N.J., and Milton Keynes).

**Essential Function & Responsibilities:**

We are currently looking for a **Customer Service Representative
(CSR).  **The CSR will be primarily responsible for responding to, analyzing,
and resolving customer issues, processing orders, and serving as a liaison
with other departments.

* Customer service for our dealer base.

* Interdepartmental customer service.

* Support of the manufacturing process.

**Education - Experience - Certifications - Licenses - Registration Requirements:**

* Two (2) or more years of customer service experience, preferably gained in a manufacturing/call center environment.
* A two year college degree is required.

**Required Competencies - Computer Skills - Other:**

* Familiarity with Microsoft Office Suite; Word and Excel experience a must.
* Excellent communication, problem solving, pricing, and organizational skills.
* Familiarity with customer service systems and call center environments.
* Manufacturing experience preferred.


**To apply please click on the _Apply for this job online_ link above and submit your resume.**
**MechoSystems offers a full suite of benefits including Health and Dental, 401K, paid time off, etc.**
**We are an equal opportunity employer (EEO).**
**Please no phone calls or Recruiters. Qualified applicants will be contacted.**
Location: Long Island City
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Ad ID: 176463008  Customer Service Representative, Long Island City
Ad ID: 176463008
Long Island City, USA
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